Each to their own but you are way off the mark with these comments.
Perhaps you will tell us whether you consider this way off the mark........
I was summoned to the Hospital for a CT scan to assess the result of radiotherapy, and given an appointment with the Consultant to discuss the results the following week. On the morning of that second appointment I received a telephone call from the Hospital asking me to confirm that I would attend the appointment, which I did. I then made the 30 mile round trip to the hospital, was kept waiting for 90 minutes, and then the Consultant told me that the scan results hadn`t come yet (well, after all, they would have had to travel up 2 flights of stairs) and I`d get another appointment when they arrived. When I suggested to him that the hospital could have `phoned me to cancel the appointment he just shrugged. - No apology, of course. Total cost to me £10 - £6 petrol and £4 car park - for absolutely bugger all.
And this...
A week after my radiotherapy course I had an appointment at Hospital to discuss the effects (not the results). I waited for almost 2 hours after the `appointment` time before I was called in, and the Consultant (whom I had never seen before - different one every time) then spent 20 minutes discussing the effects on my right lung; I informed her that it was my left lung that was affected and had been treated, and she told me not to contradict, then she asked me about the effects of some drug which I had never heard of, and when I told her so she insisted she remembered prescribing it for me and I pointed out that I had never seen her before; then she gave me another prescription and dismissed me. When I got outside I looked at the prescription and saw that it bore the name and patient number of somebody else, and it was obviously his notes that she had been discussing with me (so much for data protection). I went back and after another long wait saw her again, when there was a frantic search to find my own notes. Total time at hospital - over 3 hours - car park £8 - at least twice what it should have been through sheer inefficiency.
I know the sums mentioned are trivial, but the casual way in which they dismissed -without even apology -is infuriating, and if I had been reliant on state retirement benefit they could have resulted in hardship. But, of course, to a Consultant worrying about the extra Income Tax to pay when his/her pension pot exceeds £1,000,000, wasting a few quid of the patient`s savings is neither here nor there.