Called her the other day, breaking the habit of a lifetime, I usually only text as it's more convenient. She answered straight away but the call was basically unintelligible with background noise. After I hung up I got a text off her with details.
Turns out the postcode was bullshit anyway as she's based in NG3. Didn't bother arranging anything after that.
Why do Viva girls do that? They obviously know what their postcode is if they can manage to text it to you, so why can't they get it right in the advert FFS?