I've been caught like that, but I toughed it out. There are lots of scams like this around, but I'm wise to them now.
Who cancelled? - she did. What about your cancellation fee?
Ever since I got threatened I've had a simple phone with one touch dialling in case it ever happens again.
I would have thought that this one warrants a similar response to ParisB, because it's even worse. What is the address etc?