Here's the thing.
We know that Alice has (almost) universally had excellent reviews (myself included) . We know that some guys have it in for the agency, for their comms (sometimes good , sometimes bad) or whatever and that's their prerogative.
But jeez, the OP had a view that he didn't have the best times or the time he was expecting after all the great reviews...shit happens and human interaction plays a part in this game, like it or not.
The regular guys on this Welsh forum are old enough, have been around the block and probably ugly enough* to see through any BS anyway! I respect the OP's review and am sorry he had a less than great time.
*Joke
PS. I will definitely see Alice again, whatever the review says, as the proof is in the pudding and I've seen (to) her numerous times and she has been fabulous every time and one of the best in my 20 +years punting life. And comms via her have been exemplary in my experience.