Booked Keeva for 1.30 today for 1.5 hrs.For some reason got my directions mixed up and ended up at New Bridge Street,got in touch with Tracey and she told me I should be at City Road. I knew roughly I should be at Tyne Bridge,so headed for there.Eventually ended up at Travelodge after asking a few people.Got in touch with Tracey and she told me I should be looking for address,I noticed also she had sent a text asking where I was.It is now 20 mins into appointment.I found what I thought was address,it was very similar.I knocked on door and a man answered,give my apologies and left.It is now 30 mins into appointment.Kept on walking,,Tracey got in touch saying I should be looking for metal dormer windows.Walked for a while,past Salvation Army Place.It is now 45 mins into appointment,got a text from Tracey saying that she had given my appointment to someone else and was banned for being a trimester.In no way am I blaming anyone for this,it was me that made the first mistake.Just annoyed at being branded as a timewaster this is the first time I have never turned up for an appointment.Anyway I ended up at Lavenders and saw Helen.Very good.