Alli here, as you can see Harley had been took off site before you wrote this after many problems from Harley today.
The lady on the phone couldn’t do anything as Harley wasn’t answering and her first client should of been well gone and Harley should of been ready for you, this wasn’t the case.
I’m sorry for the wasted journey and if you will accept it you will be compensated for your wasted journey from Allure.
I’m sorry this has happened, it’s not the receptionist fault, she wasn’t to know when she took your bookings how much of a nightmare Harley was to represent as it was Harley’s first day, Hence the reason I’ve immediately removed her from the site. I’ve inboxed you my number if you can give me a call and we can have a chat about it if you would like to.
Alli xx