lotus spa in newbury is the worst place I had been for massage, the boss of that local argues with the clients, the massages are not good and she keep going to the room getting in without even knocking the door and speaking loud chinesse, no HE, some girls they ask privately but the boss continuesly is outside the room listening private conversations etc.. as I said the worse place ever for massage. myself I am masseur for 16 years, level 5 as therapist and I haven't seen In a place so much lack of education, lack of costumer service and lack of attention for a client. so please don't go there.