Thanks Chaps. She's been my 'C' or 'D' option many times but so far I've not needed it, and the time I did she wasn't available, but sent a polite reply.
It will be the same tomorrow. I'd feel more positive about going now.
Last week I tried to see Alice at HOD, but with a couple of hours to go they texted to cancel which was a shame as I'd got myself in the mood for a nurse which Renata couldn't do.