BV,
It's not just the review. If you had searched for her using her current 7-Digit AW ID Number, not only would you have seen loads of other negative comments, but you'd also have read
that she had an older profile where she ended up hiding her feedback.
I had noticed that her profile was showing the North West as her location for past few months, now back in Grantham as you say.
As Chezzie J said in his review of June 2015, AVOID her.