I've had more comms with her on WhatsApp, but haven't been able to make most of her availability as it's nearly always in the week. I saw she is available tomorrow and messaged her earlier in the week but she's taken to reading my messages and not replying. She now has a line on her profile stating she only sees people with AW feedback, which I don't have. I asked if there might be a work around to prove I'm genuine, as she's updated her profile with specific times for tomorrow, but again read and no reply. I'm thinking she's fed up with me and sees me as a time waster, but you lot may have better luck.
Book in advance seems to be best. You also need to be the one to prompt for alternatives if she says she can't do a date you request. She's blunt and to the point.