I have recently booked a room with between9and5 for a date in the future. Received the between9and5 booking confirmation email, but after this nothing.
Should I be getting something from the actual hotel as well?
If not what do I actually say when I get to the hotel to check in??
Do I use the between9and5 confirmation email and simply show that or just give my name and say I've booked a day room?