Possibly she thinks the screens force her to do things in a particular order?
Nah, it's something in AW, either they imposed or she asked them to impose.
I just now dug out in November she told me:
"New settings have been added to my profile ... I can accept new bookings after at least 12 different feedbacks from anyone from whom I already have at least 4 feedbacks."
Her grammar's off, but you get the idea! Some sort of setting stopping her accepting bookings under certain conditions.