Seems more of a statement, rather than a question we could advise on...
Your best bet is when you find someone on viva street, cross reference that with this place. Same goes for aw-grab the user ID, and do a search here and cross reference.
Ask here if you're unsure, however you will find that the more you contribute, in way of reviews, the more help you'll receive.
The last paragraph is particularly pertinent to you, as your post history is littered with references to adventures with sp, and no reviews from you as of yet. I would be very keen to hear about your previous visits, as I visit Southend regularly.
Now then, contact the sp, TOFTT and come back with a report for us.