Welcome to UKP Bob, thanks for the review but yeah after reading posts on here sounds like you missed a bullet mate.
Regarding your review, I don't think I've ever just made a booking without contacting a WG first to make sure both parties are mutually availible, you know what I mean ? Without being any sort of prostitute spokesman (which I assure you I'm not) if you read through a profile they normally say how best to arrange a meeting with them rather than just make a booking & expect them to accept it.
Cheers