Have you backed up your claim to AW with evidence of the same photos elsewhere on th internet?
AW just lately are taking 24 hrs (or even longer) to remove fake profiles, so if you've only recently reported the profile, then be patient.
And yes, I have managed to get a refund for a fake private gallery. But like I said, you need to prove the photos are fakes.
Have you got a link to the fake profile you're asking about?