Yeah, they are well out of order for doing that.
Wish I'd get a bloody text, found them to be a nightmare as far as comms go.
On a separate (but linked) note. This used to happen with Al-Shafa but know they don't even have a mobile number you can call. Are "Tree" advertising for them as well?
They are owned by the same shop al shafa and tree
I know. That's why I asked whether it was a combined booking operation