That was just the one review I found on here-however she's had 2 reviews over the last month on another forum,and they were both recommended with the op having a great time-so don't let one bad review put you off-she may of had an off day.
Might be a clash of personalities
We don't all get on in the room this happens more when you get two people with dominant personalities
(that is polite layman terms for girl has her routine she wants to stick to , Customer thinks I'm paying we will do it my way )
Also had age difference, Appearance, hygiene
But in this case the lady in question also has positive reports at different parlours under Alex & another name