Made an appointment by email recently and they confirmed. Avoiding the old phone bill/ google getting caught out trick! Original punt confirmed initially but then I was told my choice had swapped days. I then quickly asked if they could re book on her new day but no response! A second email chaser asking for confirmation but no response! Thought they were one of the premiere agencies but feeling fucked off with no response in two days! How to win punters and influence people. Not!