Unjustified AdultWork debit for video.

[WASA38]

I recently discovered that £18-worth of my AW credit had disappeared, ostensibly for watching two videos. Although I paid for and looked at the SP's Private Gallery and also paid her a visit I certainly never watched the videos and I'm 99% certain that I never clicked on them (and if I had  clicked on one I would have expected the usual window seeking confirmation that I approved the payment and I would have declined). Oddly, when I rechecked I discovered that the two icons had been de-pixellated but they were not watchable without purchase of a credit top-up (not that I wanted to).
Needless to say, AW have refused a refund. What a surprise !
I would be interested to learn if anyone else has suffered such a scam.

[OldAdmin]

Consider contacting your card issuer for a chargeback.

[shagmore]

Consider contacting your card issuer for a chargeback.

Yes, your card provider will be usually pay back for something that was not legitimate.

AW - 

[daviemac]

Yes, your card provider will be usually pay back for something that was not legitimate.

AW - 

How is AW not legitimate.   

[bigmanbigman]

Answer keep aw criedits £5 and below .

[imtheman]

How is AW not legitimate.   

I think he meant the charge for the videos is not legitimate.....

[daviemac]

I think he meant the charge for the videos is not legitimate.....

Yeah see it now, cheers.   

[Jimmyredcab]

Answer keep aw criedits £5 and below .

Good advice.
I only buy £5 credits.

[WASA38]

I was tempted by the Freeview offer and that worked quite well for viewing fairly costly private galleries. But clearly I will follow your suggestion in future.

[Students Notebook]

I recently discovered that £18-worth of my AW credit had disappeared, ostensibly for watching two videos. Although I paid for and looked at the SP's Private Gallery and also paid her a visit I certainly never watched the videos and I'm 99% certain that I never clicked on them (and if I had  clicked on one I would have expected the usual window seeking confirmation that I approved the payment and I would have declined). Oddly, when I rechecked I discovered that the two icons had been de-pixellated but they were not watchable without purchase of a credit top-up (not that I wanted to).
Needless to say, AW have refused a refund. What a surprise !
I would be interested to learn if anyone else has suffered such a scam.

Would you provide a link please so other UKP members don't fall into the same trap.

S.N.

[bigmanbigman]

Theres no link if you click on a payment item aw asked by you want to purchase pg or  film at £ cost
You click yes .
Dont
If you keep you credit at £5 or under you can only spend/ loose £5.