I had a problem when trying to log in to AW yesterday. Login failed according to AW because my e-mail service provider would not accept e-mails from AW. I went through the re-verification process which triggers a test e-mail from AW and, sure enough, the e-mail was not received either into my inbox or spam folder. I resolved the problem by creating a new account with a different provider. It took about an hour from the original failed attempt to log in to successfully logging in and making a booking. Original provider was BT, new provider is Yahoo. Has BT declared AW off limits or was this a random occurrence? Has anybody else had this happen?