Her organisation is rubbish.
I tried to make an appointment today, organised it way in advance. Drove over there which took 30 minutes. I communicated with her all the way but when I got there she ignored my texts and phone calls.
Eventually she told me I didn’t tell her when I was 15 minutes away; which of course I did as I was calling/texting her as I was running a few minutes late.
Also the security guard at the Waitrose below the flat quite clearly knows what is going on, his comments weren’t exactly subtle.