Tried to see Astrid a couple of times in the last few weeks, but the new management needs to get a grip!
First time I was waiting just under 20 mins (after making an appointment), and this week I rang to be told "shes free now", so I said I will be there in 20mins, 18 mins later I am there to be told "oh shes running late, help yourself to coffee"
, 10mins later I walked again. Now ok, on both counts I would have perhaps only had to have waited another 10mins to see her, but WTF? she was obviously either with someone when I rang, or let another punter in the 20min between ringing and arriving. Will pop elsewhere in Crewe next time (what better way to pass the time whilst the M6 traffic calms down?!
)