I sent her a polite email explaining what I was after a few weeks ago which was read but not replied to.
Hope any others have more luck.
I had a similar problem when I was in Plymouth, took a long time to reply to messages, at one point it was 9 days for a response. I also found in a response to feedback (that she left on a client) that she lied about services and withheld the fact she was on her period and that sex was off limits.
On the flip side she recently reduced her rate from 120 to 100.