External Link/Members OnlyAfter my last 2 phone bookings were fucked up I decided not to bother telephone booking at this place again, I would only drop in if the rota looked to have several options I would be happy with and I had time to wait around for someone to become free if necessary. Surely they could not fuck up their availability for the next 15 minutes.
Turned up and found one in the middle of a booking, one with a booking starting imminently, but Nikki was just wrapping up a booking and said she needed a short break but could see me in 15 mins. I said no problem, I will walk around the block and see you for our confirmed booking in 15 minutes. So I potter around for slightly over 15 minutes then come back, and I'm informed actually she cannot see me because .... drumroll .... she has another booking. Someone "wrote it down wrong" or something. For the THIRD TIME IN A ROW. So having wasted my time wandering around for absolutely no fucking reason I went home.
I must have spent thousands in there over the last few years but they could not give a shit about my bookings, apparently if someone else wants to double book a slot I've already booked, that's fine, my booking can be delayed or shortened or cancelled at the drop of a hat because I don't matter.
It's a shame it used to be a good venue but I don't think I will bother going there in future, I'm sick of travelling all the way across town only to have my time completely wasted and disrespected.