convo via e mail went like this:-
happy to book you but you had a £50 deposit off me 2years ago but you went quiet n never turned up"
"oh really when was that"
I then e mailed a copy of bank transfer receipt
"oh you sure that wasn't for petrol deposit"
"no don't think you said that at time"
"ok well we will call that a petrol cost this time if you transfer £100 deposit for booking"
must think punters stupid !!!